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Frequently Asked Questions
What's a Fanlight?  ||  Tips for Searching Our Site
Ordering from Fanlight Productions
Ordering Procedures  ||  Sales, Rentals & Previews  ||  Shipping
Prices & Discounts
Problems & Solutions
Returns & Replacements  ||  Problems in Screening Programs
Rights & Responsibilities
Submitting Your Film to Fanlight
Questions Frequently Asked by Filmmakers
Technical Requirements  ||  Captioning  ||  Contract Terms

What's a Fanlight?

We regularly get mail and orders addressed to Family Productions, not to mention Fairlight, Funlight, Satellite, Fulbright and, of course, Sunlight Productions — among others. Sometimes people misunderstand our pronunciation over the telephone, but it also turns out that a lot of people aren't quite sure what a fanlight is, so when we say it they hear something else.
In architecture, a light is the "medium through which light is admitted, as a window, or pane in a window." A fanlight is a "window, often semi-circular, over a door in Georgian and Regency buildings, with radiating glazing bars suggesting a fan." This type of transom developed in the Georgian period in England and in the later Colonial and Classic Revival styles in the United States. In a variety of modifications, it also now appears in many modern buildings. The original version of our fanlight logo was designed by Tim Sawyer.
For some folks our fanlight has conveyed notions of light shed into the dark corners of the mind; for others it suggests an inviting entryway. Still others have noted the logo's similarity to the shape of a film reel (remember film?).
In any case, it has become known to media users everywhere as the symbol of the foremost source for healthcare and mental health programming — and as long as you pay your bills on time, you can call us whatever you like.

Tips for Finding Videos on our Site

Make sure the spelling of search terms is correct. The search engine will attempt to find words that sound similar to the terms you have entered, but the results will be better if your spelling is correct.

Using multiple words may produce more refined results than entering a single word. Results which are possibly relevant will be listed even if they don't contain all query terms, but they will be ranked in an order which may be more useful to you. Example: If you search on health all films whose descriptions include the word health will be listed. If you instead enter mental health, films with both those terms will be listed first.

Use similar words. The more similar or related words you use, the more relevant the results may be. Example: If you add the word psychology to your mental health search, films whose descriptions mention psychology will also be listed.

Use appropriate capitalization. Capitalize proper nouns, but do not capitalize other words. Example: If you enter psychology the search engine will find all documents which include psychology, Psychology, or PSYCHOLOGY. If instead you enter Psychology, it will only find documents where that word is capitalized as, for example, in Journal of Psychology.

Use quotation marks to locate words which must appear together. Otherwise, the search results will include documents in which those words appear anywhere, and in any order. Example: A search on mental health might turn up a document with the sentence "I'm no mental giant but at least I've got my health." Searching on "mental health" instead will only find documents where those words appear exactly in that way: "She was a giant in the field of mental health."

Use the plus (+) or minus (-) signs to refine your search. A plus sign indicates your search term or phrase must appear in the search results. A minus sign indicates words that must be absent in the search results. (Note: A phrase must be contained within quotation marks. Leave no spaces between the plus or minus sign and the term.) Example: If you were looking for a film on mental health issues and were particularly interested in depression, you might search on +"mental health" +"depression". Alternatively, you might search on +"depression" -"economic", if you wanted to avoid articles on economic depression.

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